In this page, you will find frequently asked questions for purchase.

For any further question related to products or Slackline set up you can find more information on: https://spider-slacklines.com/en/how-to-slackline

WHAT ARE PAYMENT METHOD?

BANK WIRE TRANSFER and you will get 2€ discount on your order amount

PAYPAL

CREDIT CARD

DO YOU SHIP WORLDWIDE?

Yes, we ship to any country in the world: Europe, America, Canada, Asia, Japan, Australia, Africa or any other country starting from 4,90€.

In each product page you will find the SHIPPING CALCULATOR to know exactly how much does it cost the shipping to your home.

HOW CAN I SEE PRICES WITHOUT 22% VAT?

If you live outside EUROPE, log in with your account from the top right of website and insert your shipping destination address.

If you live in a TAX-FREE AREA the prices will be automatically update in the shop without 22% VAT.

Even if you don’t log in, just put the shipping address in the cart and, if TAX-FREE AREA, prices will be automatically update in the checkout before the purchase.

HOW LONG DOES SHIPPING TAKES TO MY COUNTRY?

In each product page you will find the SHIPPING CALCULATOR to know exactly how much does it cost the shipping to your home. Create a shopping cart and insert the shipping address to active the SHIPPING CALCULATOR to know exactly how much does it cost the shipping to your home.

FROM MY ORDER HOW LONG TIME DO YOU TAKE FOR SHIPPING?

We do our best to be the extremely fast.

If you order on Monday, we ship the order on Tuesday.

If you order on Friday, we ship on Monday.

You are going to receive an automatic email notification with the courier tracking number of your shipment.

DO YOU SHIP HEAVIER PARCEL THAN 50KG?

Sure. Send us an email with your address and we will calculate a special shipping freight cost to your destination.

DO I HAVE TO PAY ANY EXTRA COST FOR MY ORDER?

No. The website prices and the total order amount in the cart is the total due, no hidden cost. If your country has special regulation for import, you should ask at your national custom bureau.

DO YOU HAVE ANY OTHER QUESTION ON WORLDWIDE SHIPMENT?

Just drop us a message at info@spider-slacklines.com

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