In this page, you will find frequently asked questions for purchase.

For any further question related to products or Slackline set up you can find more information on: www.spider-slacklines.com/en/how-to-slackline

 

WHAT ARE PAYMENT METHODS?

BANK WIRE TRANSFER

PAYPAL with any credit cart.

 

DO YOU SHIP WORLDWIDE?

Yes, we ship to any country in the world: Europe, America, Canada, Asia, Japan, Australia, Africa or any other country.

 

HOW CAN I SEE PRICES WITHOUT 22% VAT?

If you live outside EUROPE, log in with your account from the top right of website and insert your shipping destination address.

If you live in a TAX-FREE AREA the prices will be automatically update in the shop without 22% VAT.

Even if you don’t log in, just put the shipping address in the cart and, if TAX-FREE AREA, prices will be automatically update in the checkout before the purchase.

 

HOW CAN I GET FREE SHIPPING?

If you live in CENTRAL EUROPE area, flat shipping is only 9€, and shipping is automatically FREE in the cart on order above 350€.

If you live in TAX-FREE 1 shipping zone, flat shipping is 34,50€, and shipping is automatically FREE in the cart on order above 500€.

If you live in the REST OF THE WORLD, no free shipping available, but do not worry! We are giving you the best shipping fares possible.

 

WHAT ARE SHIPPING COST TO MY COUNTRY?

Europe (central)

Europe (border)

Europe (Extra-EU)

Extra Europe - North America

Asia - Oceania

South/central America - Africa

Weight (up to)

EU 1
FLAT *

EU 2

TAX-FREE 1 FLAT **

TAX-FREE 2

TAX-FREE 3

TAX-FREE 4

2 kg

€ 9,00

€ 14,50

€ 34,50

€ 47,50

€ 54,50

€ 61,50

3 kg

€ 9,00

€ 18,50

€ 34,50

€ 54,50

€ 64,00

€ 72,50

5 kg

€ 9,00

€ 21,50

€ 34,50

€ 66,00

€ 83,00

€ 94,00

10 kg

€ 9,00

€ 24,00

€ 34,50

€ 84,50

€ 109,50

€ 124,50

15 kg

€ 9,00

€ 27,00

€ 34,50

€ 100,00

€ 129,50

€ 147,50

20 kg

€ 9,00

€ 29,00

€ 34,50

€ 115,00

€ 149,50

€ 170,00

25 kg

€ 9,00

€ 32,00

€ 34,50

€ 129,50

€ 169,00

€ 193,00

30 kg

€ 9,00

€ 35,00

€ 34,50

€ 144,00

€ 186,00

€ 214,50

40 kg

€ 9,00

€ 38,00

€ 34,50

€ 170,00

€ 224,00

€ 255,00

50 kg

€ 9,00

€ 40,00

€ 34,50

€ 198,00

€ 259,00

€ 298,00

*FREE SHIPPING ON ORDER > 350,00 €

**FREE SHIPPING ON ORDER > 500,00 €

 

HOW LONG DOES SHIPPING TAKES TO MY COUNTRY?

We ship worldwide and depending on your local area, shipping can take between 1 and 4 working days.

Check this detailed list to see your ZONING, TRANSIT TIME, COURIER and if FREE SHIPPING is available.

Country

Zoning

Transit time

Courrier

Free shipping

Albania

22% TAX-FREE 1

1

FEDex priority

>500€

Argentina

22% TAX-FREE 4

2

FEDex priority

NO

Australia

22% TAX-FREE 3

4

FEDex priority

NO

Austria

EU 1

2

DHL economy green

>350€

Belarus

22% TAX-FREE 2

2

FEDex priority

NO

Belgium

EU 1

2

DHL economy green

>350€

Bosnia

22% TAX-FREE 1

2

FEDex priority

>500€

Brazil

22% TAX-FREE 4

2

FEDex priority

NO

Bulgaria

EU 1

3

DHL economy green

>350€

Canada

22% TAX-FREE 2

2

FEDex priority

NO

Chile

22% TAX-FREE 4

2

FEDex priority

NO

China

22% TAX-FREE 3

2

FEDex priority

NO

Croatia

EU 1

2

DHL economy green

>350€

Cyprus

EU 2

4

FEDex priority

NO

Denmark

EU 1

2

DHL economy green

>350€

Estonia

EU 2

3

DHL economy green

NO

Finland

EU 2

4

FEDex priority

NO

France

EU 1

2

DHL economy green

>350€

Germany

EU 1

2

DHL economy green

>350€

Greece

EU 2

3

FEDex priority

NO

Hungary

EU 1

2

DHL economy green

>350€

Iceland

22% TAX-FREE 3

2

FEDex priority

NO

India

22% TAX-FREE 3

2

FEDex priority

NO

Ireland

EU 1

2

DHL economy green

>350€

Israel

22% TAX-FREE 3

2

FEDex priority

NO

Italy

EU 1

1

GLS express

>350€

Japan

22% TAX-FREE 3

2

FEDex priority

NO

Latvia

EU 2

3

DHL economy green

NO

Lichtenstein

22% TAX-FREE 1

3

FEDex priority

>500€

Lithuania

EU 2

3

DHL economy green

NO

Luxembourg

EU 1

2

DHL economy green

>350€

Macedonia

22% TAX-FREE 3

2

FEDex priority

NO

Malta

EU 1

2

FEDex priority

>350€

Mexico

22% TAX-FREE 2

2

FEDex priority

NO

Moldova

22% TAX-FREE 3

2

FEDex priority

NO

Monaco

EU 1

2

DHL economy green

>350€

Montenegro

22% TAX-FREE 1

2

FEDex priority

>500€

Morocco

22% TAX-FREE 3

2

FEDex priority

NO

Netherlands

EU 1

2

DHL economy green

>350€

New Zealand

22% TAX-FREE 4

3

FEDex priority

NO

Norway

22% TAX-FREE 2

3

FEDex priority

NO

Poland

EU 1

2

DHL economy green

>350€

Portugal

EU 2

2

FEDex priority

NO

Romania

EU 1

3

DHL economy green

>350€

Serbia

22% TAX-FREE 1

3

FEDex priority

>500€

Slovenia

EU 1

3

DHL economy green

>350€

South Korea

22% TAX-FREE 3

2

FEDex priority

NO

Spain

EU 1

2

DHL economy green

>350€

Sp. Canary Islands

22% TAX-FREE 1

2

FEDex priority

>500€

Sweden

EU 2

3

FEDex priority

NO

Switzerland

22% TAX-FREE 1

2

FEDex priority

>500€

Turkey

22% TAX-FREE 2

3

FEDex priority

NO

Ukraine

22% TAX-FREE 3

2

FEDex priority

NO

United Kingdom

EU 1

2

DHL economy green

>350€

United States

22% TAX-FREE 2

2

FEDex priority

NO

 

DO YOU SHIP HEAVIER PARCEL THAN 50 KG?

Sure. Send us an email with your address and we will calculate the best shipping cost for your destination.

 

DO I HAVE TO PAY ANY EXTRA COST FOR MY ORDER?

No. The website prices and the total order amount in the cart is the total due, no hidden cost. If your country has special regulation for import, you should ask at your national custom bureau.

 

DO YOU HAVE ANY OTHER QUESTION ON WORLDWIDE SHIPMENT?

Just drop us a message at info@spider-slacklines.com.